DOWNLOAD - PROCEDURES AND GUIDELINES Please note that the links below will prompt you to download/open a PDF. The size of the download is indicated to the right of the link.     Appendix E Restricted Products (Under Customs and Excise Act- Cap 472) (64KB) Appendix F Prohibited Products (Under Customs and Excise Act- Cap 472) (63KB)   Route A Consignment Certification (173KB) Route B Product Registration and Certification of Shipments (173KB)   Zones PVoC Agents' Zones of Responsibility (51KB) LN78 Legal Notice 78 (LN78) (506KB) Service Charter PVoC Service Charter (186KB) PVoC Complaint Form PVoC Complaint Form (151KB)     Extended Product List effective 1st May 2009 has been suspended until further notice. Please revert to the Product List of December 2005 as listed below.     PVoC Product List Products Covered by PVoC PVoC Product List Products Exempt from PVoC